Privacy Policy

This policy applies to the site: https://pouledesbois.com/

Date of last update: FEBRUARY 26, 2024

Respect for your privacy is of the utmost importance to Poule des Bois, which is responsible for this site.

The purpose of this privacy policy is to expose you to:

How your personal information is collected and processed. All information likely to identify you must be considered personal information. This includes your first and last name, your age, your postal address, your email address, your location or even your IP address;
What are your rights regarding this information;
Who is responsible for processing the personal information collected and processed;
To whom this information is transmitted;
Possibly, the site's policy regarding cookies.

This privacy policy supplements the General Conditions of Use which you can consult at the following address:

https://pouledesbois.com/Privacy Policy/

COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

Name
First name
Address
Postal code
email address
Telephone/fax number
Credit Card Number
Others) :

NEQ
Company Name
Website

The personal information that we collect is collected through the collection methods described below, in the “Forms and collection methods” sections and following.

FORMS AND COLLECTION MODES

Your personal information is collected through the following methods:

Website Registration Form
Order form
Contact form

We use the information thus collected for the following purposes:

Order tracking
Information/Promotional Offers
Statistics
Contact
Website management
Store management

INTERACTIVITY

Your personal information is also collected through the interactivity that may occur between you and our website. This information is collected by the following means:

Comments
Correspondence
Information for promotional offers

We use the information thus collected for the following purposes:

Statistics
Contact
Website management

LOG FILES AND COOKIES

We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation and improve the service for your convenience.

a) Description of cookie files used by the site

This mainly concerns the following information:

IP adress
Operating system
Pages visited and queries
Connection time and day
User origin
Shopping cart contents

The use of such files allows us to achieve the following objectives:

Improved service and personalized welcome
Creation of personalized consumption profiles
Order tracking
Statistical studies
Others) :
Promotional purposes (example: knowing the origin of users or visitors.)

b) Opposition to the use of cookies by the site

You can object to the recording of these cookies by configuring your browser software.

If you decide to deactivate cookies, you can then continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered as being our fault.

SHARING OF PERSONAL INFORMATION

Personal information collected by the site is not transmitted to any third party and is only processed by us.

PERSONAL INFORMATION STORAGE DURATION

The person responsible for processing personal information will keep all the personal information collected in its computer systems on the site under reasonable security conditions for a period of: 1 year.

HOSTING OF PERSONAL INFORMATION

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.

The host can be contacted at the following address:

Shopify Inc., a Canadian company whose offices are located at 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8.

The information we collect and process is exclusively hosted and processed in Canada.

RESPONSIBLE FOR PROCESSING PERSONAL INFORMATION
a) The person responsible for processing personal information

The person responsible for processing personal information is: Marie Line Tremblay. He can be contacted as follows:

The person responsible for applying the Act respecting the protection of personal information in the private sector is, as such, also responsible for ensuring compliance with this policy.

Marie Line Tremblay,

E-mail: marieline@cosmatik.com

b) Obligations of the person responsible for processing personal information

The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without you having been informed and to respect the purposes for which this information was collected.

In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for him.

In the event that the integrity, confidentiality or security of your personal information is compromised, the data controller undertakes to inform you by any means.

RIGHT OF OPPOSITION AND WITHDRAWAL

You have the right to object to the processing of your personal information by the site (“right to object”). You also have the right to request that your personal information no longer appears, for example, in a mailing list (“right of withdrawal”).

In order to object to the processing of your personal information or request the removal of your personal information, you must follow the following procedure:

The user must make a request to limit the processing of their personal information to the information controller by sending an email to the address provided above.

RIGHT OF ACCESS, RECTIFICATION AND DELETION

You can read, update, modify or request the deletion of information about you, by following the procedure set out below:

The user must send an email to the person responsible for processing personal information, specifying the subject of their request and using the contact email address of the person responsible for personal information provided on this page.

If you have one, you have the right to request the deletion of your personal space by following the following procedure:

The user must send an email to the person responsible for processing personal information, specifying their personal space number. The request for data deletion will be processed within 10 working days.

SECURITY

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

Secure Sockets Layer (SSL) protocol
Access management – authorized person
Access management – data subject
Network monitoring software
Autosave
Login password
Firewalls
Others) :
CAPTCHA

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

TERMS OF MODIFICATION OF THE PRIVACY POLICY

This privacy policy can be consulted at any time at the address indicated below:

https://pouledesbois.com/politique-de-confidentialite/

We reserve the right to modify it in order to guarantee its compliance with current law.

Therefore, you are invited to regularly consult this confidentiality policy in order to keep yourself informed of the latest changes that will be made to it.

However, in the event of a material modification to this policy, you will be informed as follows:

By email to the address provided by the user.

ACCEPTANCE OF PRIVACY POLICY

By browsing the site, you confirm that you have read and understood this confidentiality policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.